Portfolio Item

Royale Client Manager

ASP.NET / C#.NET / Sql Server Database

Royale Client Manager (RCM) is an internal website available from Royale's Intranet. It was developed in 2011 to manage emails sent to groups within Royale. Previous issues included a lack of accountability and sometimes duplicate responses to customer emails.

Functions Provided

  • Email Retrieval
  • Exception Reporting
  • Email processing by one user only (email locked)
  • Email Reply
  • Searching & Reporting